City Surveillance Services provides unique offerring in providing the video surveillance of premises as a service . WIth the service model customers do not have to invest on the infrastructure (cameras, DVR/NVR etc) for the video surveillance. City surveillance services provides the customer with the infrastructure and maintains the infrastructure through Annual maintenance contracts. WIth industry leading SLA's there is minimal downtime and the City Surveillance Services will repair,replace and upgrade the infrastructure as required. Hence a hassle free experience for the customer with insulation from the technology obselecense as well. Customers have option for outright purchase of equipment as well from the large selection of providers as per their specifications. CSS partnerships with OEMs and System Integrators will ensure the best available price for the equipment.
City Surveillance services maintains a central control room with the feed from all the installations and will act as second level of alert management center to reach appropriate personnel on the ground to take actions on the exceptions.
With its prorietary advaced video analytics solutions City Surveillance Services detects the exception scenarios and alerts the designated personnel. Exceptions like intruder, unregistered vendor, visitor or access to restricted areas etc are alerted.
CSS will maintain the footage from every camera in its network for a minimum period of 60 days in addition to the 30 days storage that's provided in every customer premises.Stored footages can be reviewed anytime with playback facility based on date and time